{"id":2429,"date":"2025-01-13T05:53:29","date_gmt":"2025-01-13T04:53:29","guid":{"rendered":"https:\/\/deep-space-astronomy.geekworkers.dev\/?page_id=2429"},"modified":"2026-07-16T11:20:20","modified_gmt":"2026-07-16T09:20:20","slug":"conditions-generales-dutilisation","status":"publish","type":"page","link":"https:\/\/deep-space-astronomy.ch\/en\/conditions-generales-dutilisation\/","title":{"rendered":"Terms of use"},"content":{"rendered":"
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Terms of use<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Terms & Conditions<\/h2>\n
Deep Space Astronomy SA<\/div>\n
Last update: February 27, 2026<\/div>\n<\/header>\n\n
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Article 1 - Scope of application<\/h2>\nThese General Terms and Conditions of Sale (hereinafter referred to as \u00abGTCS\u00bb) govern the contractual relationship between Deep Space Astronomy SA, located at Rue du Vieux-March\u00e9 13, 1260 Nyon, Switzerland (hereinafter referred to as \u00abwe\u00bb, \u00abus\u00bb or \u00abthe company\u00bb), and any individual or legal entity (hereinafter referred to as \u00abthe customer\u00bb or \u00abyou\u00bb) making a purchase via our website. https:\/\/deep-space-astronomy.ch\/<\/strong> (hereinafter \u00abthe Site\u00bb).\n\nBy placing an order on our Site, you unconditionally accept these Terms and Conditions.\n\n<\/article>\n\n
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Article 2 - Products and services<\/h2>\nWe offer astronomy equipment and related training courses for sale. The key features of our products and services are presented on our website. Images and descriptions are provided for informational purposes only and are not contractually binding.\n\nOur product offers are valid while supplies last. If a product is unavailable after an order has been confirmed, the customer will be notified promptly and will have the choice between a full refund or a replacement with an equivalent or similar product, subject to the customer\u2019s agreement.\n\n<\/article>\n\n
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Article 3 - Prices<\/h2>\nThe prices listed on our website are in Swiss francs (CHF) and include the value-added tax (VAT) applicable in Switzerland. Shipping is free in most cases. However, certain products, order quantities, or delivery destinations may incur additional shipping charges, which will be clearly indicated before you confirm your order.\n\nWe reserve the right to change our prices at any time, but products will be billed based on the prices in effect at the time you confirm your order.\n\nWe strive to ensure the accuracy of the prices displayed on our website. However, in the event of an obvious pricing error (for example, a price significantly lower than the product\u2019s actual value due to a technical or human error), we reserve the right to cancel or correct the order, even after confirmation by email. In such cases, the customer will be notified as soon as possible and may choose to accept the new price or cancel the order at no charge.\n\nWe assume no liability for typographical errors, inaccuracies, or omissions in the information displayed on our website, including product prices and availability. We reserve the right to correct such errors without prior notice.\n\n<\/article>\n\n
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Article 4 - Orders<\/h2>\nTo place an order, you must follow the process outlined on our website. Once your order has been confirmed, you will receive a confirmation email summarizing the details of your purchase.\n\nWe reserve the right to refuse or cancel any order in the event of a dispute with the customer, non-payment, or for any other legitimate reason.\n
\n\nRight of refusal for abuse :<\/span> Deep Space Astronomy SA reserves the right to refuse, cancel outright or limit any order from a customer with a history of abusive behavior, including - but not limited to - repeated cancellations, unjustified chargebacks, fraudulent returns, misuse of payment means or any other behavior contrary to the practices of good faith commerce. This decision may be taken without prior notice and without obligation to state reasons.\n\n<\/div>\nBy validating his\/her order, the customer acknowledges that he\/she has read, understood and unreservedly accepts the present General Terms and Conditions of Sale.\n\n<\/article>\n\n
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Article 5 - Payment<\/h2>\nPayment is made online using the secure payment methods offered on our website (credit card, Klarna, TWINT, PayPal, or any other third-party payment provider). The order will be processed only after receipt of full payment or after the payment provider has approved the financing.\n\nFor payments by invoice, the amount is due within 10 days of the invoice date, unless otherwise specified. Deep Space Astronomy SA reserves the right to refuse or limit this payment method at its sole discretion.\n
\n\nFees for third-party payment providers :<\/span> When a customer uses a third-party payment service (Klarna, PayPal, or any other similar provider), that provider may charge Deep Space Astronomy SA processing, administrative, or financing fees. These fees are non-recoverable.\n\nConsequently, in the event of cancellation of an order by the customer after its validation, the transaction fees already invoiced to Deep Space Astronomy SA by the payment service provider will not be reimbursed to the customer.<\/span> The amount of these fees will be deducted from any refund due. The customer is informed of this and agrees to this condition upon confirming the order.\n\nThe exact amount of the fees deducted depends on the payment service provider used and will be provided to the customer upon request.\n\n<\/div>\n<\/article>\n\n
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Article 5bis - Retention of title<\/h2>\nDelivered products remain the property of Deep Space Astronomy SA until full payment has been received. In the event of non-payment, we reserve the right to repossess the products delivered.\n\n<\/article>\n\n
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Article 6 - Delivery<\/h2>\nWe ship our products within Switzerland and internationally. Delivery times are indicated at the time of order and may vary depending on the destination and logistical conditions.\n\nYou assume all risks associated with shipping once the items leave our premises. In the event of damage during shipping, you must file a formal complaint with the carrier within three days of delivery.\n\n<\/article>\n\n
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Article 7 - Right of withdrawal and cancellation<\/h2>\nIn accordance with Swiss law, no right of withdrawal or exchange is granted once an order has been confirmed, whether online or in store. All sales are firm and final.<\/strong>\n\nReturns are accepted only if the product is defective, damaged upon delivery, or does not match the order, in accordance with the legal provisions regarding the warranty.\n\nIn these specific cases, the customer must report the problem within 5 working days<\/strong> upon receipt of the package, providing clear photos of the product and the packaging.\n\nNo returns will be accepted without prior approval from Deep Space Astronomy SA.\n\nReturned products must be complete, in their original packaging, and accompanied by all accessories. Any product showing signs of use, assembly, or modification will be refused.\n
\n\nCancellation after validation :<\/span> In the exceptional case where a cancellation is accepted by Deep Space Astronomy SA after validation of the order, the refund will be made after deduction of the non-recoverable transaction costs invoiced by the third-party payment service providers (Klarna, PayPal, etc.), in accordance with article 5 of these GTC.\n\n<\/div>\n<\/article>\n\n
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Article 8 - Warranty and liability<\/h2>\nOur products are covered by the statutory warranty against lack of conformity and hidden defects, in accordance with Articles 197 et seq. of the Swiss Code of Obligations (CO). If a product is defective or does not conform, please contact us as soon as possible.\n\nWe shall not be held liable in the event of misuse of the products, negligence, or force majeure.\n\nDeep Space Astronomy SA\u2019s liability is, in any event, limited to the amount of the order in question.\n\n<\/article>\n\n
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Article 9 - Protection of personal data<\/h2>\nWe are committed to protecting your personal data in accordance with the Federal Data Protection Act (DPA) and our Privacy Policy, which can be viewed on our website.\n\n<\/article>\n\n
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Article 10 - Applicable law and place of jurisdiction<\/h2>\nThese GTC are governed by Swiss law. In the event of a dispute, the parties shall endeavor to find an amicable solution. Failing this, the courts of the canton of Vaud, at the company's registered office, shall have sole jurisdiction, subject to the applicable mandatory provisions of consumer law.\n\n<\/article>\n\n
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Article 11 - Partial nullity<\/h2>\nShould any clause of these GTC be declared invalid or unenforceable by a court of competent jurisdiction, the remaining clauses shall remain in full force and effect. The invalid clause will be replaced by a valid clause that comes as close as possible to the original intention.\n\n<\/article>\n\n
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Article 12 - Modification of the GCS<\/h2>\nDeep Space Astronomy SA reserves the right to modify these General Terms and Conditions of Sale at any time. The applicable GCS are those in force on the date of the customer's order.\n\n<\/article>