This privacy policy describes how Deep Space Astronomy SA collects, uses, stores and protects your personal data in accordance with the law. Federal Data Protection Act (DPA) in Switzerland and General Data Protection Regulation (GDPR) of the European Union.

Article 1 - Data controller

If you have any questions about the protection of your personal data, please contact us at the above address.

Article 2 - Personal data collected

We collect only the personal data necessary to manage your orders, to contact you and to follow up your commercial relationship.

Data collected :

• First and last name
• E-mail address
• Postal address
• Telephone number (if provided)
• Order and payment data (processed by our secure payment service providers; we do not store your bank details)
• IP address and browsing data (technical cookies)

This data is provided voluntarily by the user when placing an order or using the contact form.

Article 3 - Purposes of processing

Personal data is collected and processed for the following purposes:

• Order processing and tracking
• Customer relations and after-sales service management
• Response to contact or information requests
• Sending commercial communications (only with your explicit consent)
• Compliance with our legal and accounting obligations
• Preventing fraud and abusive behavior

No personal data is used for commercial purposes without your explicit consent.

Article 4 - Legal basis for processing

The processing of your data is based on the following legal grounds:

• Contract performance processing necessary for the execution of your order (art. 6 par. 1 let. b RGPD)
• Consent for the sending of commercial communications and the use of non-essential cookies (art. 6 par. 1 let. a RGPD).
• Legitimate interest Fraud prevention, improvement of our services and site security (art. 6 par. 1 let. f RGPD).
• Legal obligation compliance with our tax and accounting obligations (art. 6 par. 1 let. c RGPD)

Article 5 - Data retention

Your personal data will be kept only for as long as is necessary for the purposes for which they were collected:

• Contact data 12 months after last exchange, unless contractual relationship in progress
• Ordering information 10 years in accordance with Swiss accounting requirements (art. 958f CO)
• Navigation data 13 months maximum

After this period, your data will be irreversibly deleted or made anonymous.

Article 6 - Data recipients

Your personal data will not be not sold, rented or shared with third parties for commercial purposes. They may be communicated to the following categories of recipients:

• The internal staff of Deep Space Astronomy SA, within the limits of their responsibilities
• Our payment service providers (Klarna, PayPal, TWINT, etc.) for transaction processing
• Our logistics partners for order delivery
• Our technical service providers (hosting, maintenance) acting on our behalf and under confidentiality agreements

Article 7 - Data security

We implement appropriate technical and organizational measures to protect your personal data against loss, unauthorized access, modification or disclosure. These measures include encrypting data in transit (SSL/TLS), restricting access and regularly updating our systems.

Article 8 - Your rights

In accordance with the LPD and the RGPD, you have the following rights:

• Right of access obtain confirmation of the processing of your data and receive a copy of it
• Right of rectification correct inaccurate or incomplete data
• Right to erasure request the deletion of your data, subject to legal retention obligations
• Right to limit Restrict processing in certain circumstances
• Right to object object to processing based on legitimate interests
• Right to portability receive your data in a structured, commonly used format
• Right to withdraw consent withdraw your consent at any time, without affecting the lawfulness of prior processing

You can exercise these rights by contacting us at : info@deep-space-astronomy.ch. We promise to respond within 30 days.

If you feel that your rights have not been respected, you have the right to lodge a complaint with :

• In Switzerland: the Federal Data Protection and Information Commissioner (FDPIC)
• In the EU: the competent supervisory authority in your country of residence

Article 9 - Cookies and tracers

Our site uses technical and functional cookies strictly necessary for its proper functioning. These cookies do not require your consent.

Analytical or audience measurement cookies may be used to improve our site. These cookies are deposited only with your explicit consent, collected via our cookie management banner.

No advertising or profiling cookies are used on our site.

You can change your cookie preferences at any time via your browser settings or via our cookie management banner.

Article 10 - Modifications

Deep Space Astronomy SA reserves the right to modify this privacy policy at any time. In the event of substantial modification, the date of update will be updated at the top of this page. We encourage you to visit this page regularly.

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