Need help?
Please do not hesitate to contact us with any questions or requests for information.
Contact us
Pre-purchase advice, astrophotography, solar observation and PixInsight private lessons. Response within 24 hours (usually less)!
Means of communication
Need help? We're here for you.
Email
For any technical questions, requests for advice, or order tracking, please contact us via email. Written communication allows us to provide you with accurate and well-researched answers. We respond in French, Spanish, and English.
WhatsApp & Voice Messages
Send us a WhatsApp message or voice note. These formats allow us to process your request quickly and provide you with an accurate response.
Phone calls are not monitored at all times.
In-Store Pickup
By appointment only.
Appointments are scheduled via email or WhatsApp.
The address will be provided when you schedule your appointment.
