Terms of use
Last update : March 25, 2025
1. Scope of application
These General Terms and Conditions of Sale (hereinafter referred to as "GTCS") govern the contractual relationship between Deep Space Astronomy SAlocated at Rue du Vieux-Marché 13, 1260 Nyon, Switzerland (hereinafter referred to as "we", "us", "our" or "the company"), and any individual or legal entity (hereinafter referred to as "the customer" or "you") making a purchase via our website. https://deep-space-astronomy.ch/ (hereinafter "the site").
By placing an order on our site, you accept these terms and conditions without reservation.
2. Products and services
We sell astronomy equipment and related training courses. The essential characteristics of our products and services are presented on our website. Images and descriptions are provided for information only and have no contractual value.
3. Awards
The prices displayed on our site are in Swiss francs (CHF) and include the value-added tax (VAT) applicable in Switzerland. Delivery charges are not included in the prices shown and will be added when the order is finalized.
We reserve the right to modify our prices at any time, but the products will be invoiced on the basis of the prices in force at the time your order is validated.
4. Controls
To place an order, you must follow the process indicated on our site. Once your order has been validated, you will receive a confirmation e-mail summarizing the details of your purchase.
We reserve the right to refuse or cancel any order in the event of a dispute with the customer, non-payment or for any other legitimate reason.
5. Payment
Payment is made online using the secure payment methods available on our website. Orders will only be processed once full payment has been received.
6. Delivery
We deliver our products in Switzerland and abroad. Delivery times are indicated at the time of ordering and may vary according to destination and logistical conditions.
Transport risks are borne by you from the moment the goods leave our premises. In the event of damage in transit, you must lodge a reasoned protest with the carrier within three days of delivery.
7. Right of withdrawal
In accordance with Swiss law, you have a period of 14 days from receipt of your order to exercise your right of withdrawal without having to justify your decision or pay any penalties. You are responsible for return shipping costs.
Returned products must be in their original condition and complete. Damaged or incomplete products will not be accepted.
8. Warranty and liability
Our products are covered by the legal warranty against non-conformity and hidden defects. In the event of a defective or non-compliant product, please contact us as soon as possible.
We cannot be held liable for misuse, negligence or force majeure.
9. Personal data protection
We are committed to protecting your personal data in accordance with our [Privacy Policy](link to privacy policy).
10. Applicable law and place of jurisdiction
These GTC are governed by Swiss law. In the event of a dispute, the courts of the Canton of Vaud shall have exclusive jurisdiction.